SWISS dealer Probst Maveg has marked 40 years as a partner of Hitachi Construction Machinery (Europe) NV.
With origins dating back to 1945, Probst Maveg officially became a HCME dealer in 1983, following the delivery of a UH033 excavator.
40 years later, the family-run business is led by president Jean-Marc Probst and son Nicola, who joined the company in 2012 and became CEO in 2022. It serves the French, German and Italian-speaking parts of Switzerland.
Jean-Marc Probst said, “The Hitachi name is synonymous with quality. We have found that the proportion of Hitachi Construction Machinery warranty claims are half that of our other suppliers.”
Probst Maveg’s customers specialise in road and general construction activities, and range from small independent contractors to large national companies.
The company prides itself on investing in its employees and apprenticeship schemes.
“We’re a family company and every employee is a ‘name’ as opposed to a ‘number’,” Jean-Marc added.
The first construction machinery dealer in Switzerland to introduce a full-service package, Probst Maveg has further prioritised after-sales activities in recent years, including making additional investments in spare parts.
|The emphasis on after-sales activities is vital to our business model,” Jean-Marc stated. “You can sell the first machine to a customer through the sales process, but their next machine is more likely to be sold by a high standard of after-sales service. We’re therefore proactive in terms of selling our after-sales services and we receive a high level of technical and promotional support from HCME.”
Commenting on the company’s 40th anniversary this year, HCM chairman and executive officer, Hirano Kotaro, said, “Probst Maveg has had a huge impact on the Swiss construction machinery market over the last four decades, increasing our market share considerably. It has been a pleasure working with them over the years, and we look forward to continuing our successful partnership.”
