JCB has launched a new website to help customers order genuine parts quickly and conveniently.
The new JCB Parts Online platform is now live at https://parts.jcb.com/uk, providing customers with anytime access to genuine JCB components backed by the company’s global dealer network.
Tania Tams, JCB parts and attachments general manager – product and marketing, said, “We know how crucial uptime is for our customers. JCB Parts Online has been created to make sourcing genuine parts more convenient. The platform offers components from across the full JCB equipment range, accessed exactly when and where customers need them. Ordered direct they are supplied and supported by the local dealers that our customers know they can depend on.
“Choosing JCB is an investment in cutting-edge, innovative technology. Our machines are designed as complete systems and genuine parts ensure every element works together exactly as manufacturer intended. While non-genuine alternatives may appear attractive, they do not meet the same standards of fit, durability or testing. This can affect performance, reduce reliability, increase wear and potentially compromise warranty protection and long-term machine value.”
JCB added that Parts Online has been designed around ‘convenience and efficiency’, with customers able to place orders out of hours, secure parts quickly, and have them delivered wherever customers need. From launch, more than 1,200 of the most frequently demanded part numbers are available to UK customers, with this range set to grow throughout 2026.
Customers can search using serial numbers or specific part numbers to confirm the correct component for their machine. Orders are fulfilled by JCB’s existing dealer network.
Click and collect can be arranged from a local dealer depot or parts can be delivered direct to the customer’s door. There are same and next day collection options or standard and next day delivery.
Any customer looking to purchase genuine JCB parts can register for an account and order instantly.
