FINNING has announced it has become the first Caterpillar dealer in Europe to launch Cat Credits – a voucher-based incentive programme which customers can redeem against parts, merchandise and maintenance.
Finning customers can earn Cat Credits when taking part in qualifying programmes, as well as through the company’s new Services Commitment, launching on February 2.
Cat Credits can be redeemed against the purchase of parts and services – such as repairs or maintenance, or parts purchased online at www.parts.cat.com – and can only be accrued and redeemed in the UK through Finning.
Kathryn Palmer, service direct manager at Finning, said, “At Finning we work very closely with our customers and are constantly looking for ways to make owning and operating Cat products even more beneficial. This year we are proud to be the first Caterpillar dealer in Europe to be offering Cat Credits to our customers, which we believe will make a practical, positive impact to new and existing customers looking to enhance their day-to-day operations.
“At Finning we know the cost of running heavy machinery and power generation in all sectors, and this scheme is our way of ensuring that we are giving back to our customers by helping them to reduce operational costs and ensure their fleet is running as efficiently and productively as possible. If machines and engines are well maintained, serviced and run on genuine parts they ensure the longevity, productivity and sustainability of a business.”
Customers will be notified of any Cat Credits applied to their account and will be able to access and monitor their balance through the My Cat Financial customer portal.
