ROTOTILT has announced it is offering a two-year warranty on all new machine couplers.
The warranty is valid immediately on delivery, without any registration requirement. Rototilt also always offers a two-year warranty on tiltrotators.
“We set ourselves apart by calculating the warranty period from the delivery date, rather than limiting it to a maximum number of hours of use,” said Jan Karlsson, head of orders and aftermarket at Rototilt. “Our machine couplers are robust and stable, which enables us to offer a two-year warranty.”
The manufacturer added that the machine couplers have been developed to cope with ‘ever larger and heavier’ challenges, and have been designed with a frame of tempered cast steel for a long service life.
“In our view, our machine couplers represent a really good combination of durability, excavation geometry and safety,” Jan added.
A warranty case is initiated by the customer contacting their dealer. The dealer then submits an application regarding the complaint. The warranty for tiltrotators refers to products delivered in 2017 or later and for machine couplers delivered from 1 January 2023.
“Initiating a case should be smooth and easy,” Jan said. “We are convinced that our products are of a high quality, both our tiltrotators and our machine couplers, and by now introducing the same warranty period, we also want our customers to share that sense of security.”
