JCB updates telematics system to aid mixed fleet operators

JCB has announced the launch of a new version of its LiveLink telematics system which the manufacturer said will allow mixed fleet operators to control all their equipment – not just JCB machines – with one network.

JCB said its telematics system is currently used on over 160,000 JCB machines globally and gets more than 70,000 logins every month.

The remote machine monitoring benefits will now be available to customers who also operate non-JCB equipment. JCB explained that the new LiveLink Control Tower system will allow fleet owners to “seamlessly” import fleet data from any telematics system compliant with the Association of Equipment Management Professionals (AEMP) Telematics standard V1.2.

All machine information can then be displayed in one web portal or integrated into a user’s own IT system. JCB said it will also provide developer toolkit services to help with integrating machine data into existing systems and rental or fleet management software.

Ian Sayers, JCB’s managing director for parts and service said, “Many customers run mixed fleets and most manufacturers now offer a form of telematics support. This means fleet operators can be faced with a range of complex data, often in different formats. This invariably means logging into and viewing several incompatible systems in order to get a comprehensive overview of the entire fleet’s performance, whereabouts and service requirements.

“The new JCB Control Tower eradicates this problem by consolidating information from across a complete fleet on to a single dedicated system. This allows those responsible for fleet management to interpret data from multiple sources, enabling more informed, more effective and faster decision making.”