ATLAS Copco in the UK have separated the construction and mining service divisions, which they say will allow improved focus on the two sectors.
The separate service divisions will have their own dedicated managers, sales teams and engineers. The changes were fully implemented by the start of February.
The distinctly different mining and construction sectors are made up of separate customer bases with different service expectations.
The company says dedicated service engineers that specialise in either construction or mining equipment will be able to react more efficiently with specialist knowledge and skills.
Peter Haddow will remain as Business Line Manager for Mining and Rock Excavation Service. Peter, with more than 19 years’ experience, has a proven track-record in the mining industry and is looking forward to giving it more focus.
Gayle Palmer has been appointed as the new Business Line Manager for Construction Service. Gayle has a wealth of knowledge and experience from her time as National Distribution Manager for Construction Equipment and in aftermarket sales.
Kevin Prince, General Manager for Construction & Mining in the UK, said, “We forecast that in 2014, the UK and Irish construction markets will grow strongly.
“As a result, the creation of a dedicated construction service department will enable us to best serve these markets, whilst continuing to provide the same high level of specialist support for our mining customers.”